Owners Joe & Heather Dowd and their three sons.We started as a team of three with a warehouse, forklift and a box truck. It wasn’t a surprise the word spread quickly about our small family business and excellent customer service. Hand delivering only three skids at a time was inefficient and time consuming. In 2014, we teamed up with a local sod farm and wonderful family, Bromm’s Lullaby. Their sod trucks and forklifts made lifting and hauling thousands of pounds of wood pellets seem easy. Just one of their delivery trucks can haul 14 skids of wood pellets at one time. This allowed us to expand our customer base and delivery areas from two to five counties. In 2015, we moved to a larger facility and now operate out of Bromm’s Lullaby Farm in Fountainville, Pennsylvania.
Michigan joined our team full time in the fall of 2019. His positive attitude, hustle and hard work made him a perfect fit for our team. Many of our customers have met Michigan over the past few years. Although some customers have a difficult time remembering his name, everyone always has wonderful things to say about him.
Great to do business with Bucks Pellets. Easy to order and process payment through informative web site. I have picked up and used delivery – warehouse folks are polite and helpful, delivery is quick and no hassle. Great customer service!
— Bill S in Doylestown
As a small business owner myself, I appreciate the personal service you’ve given me. The transaction was smooth, quick, and painless. As it should be. Your delivery driver is as good as it gets. I personally hope you have much success, and remember that it’s the customers that make us.
— John C in Easton