PLEASE READ BEFORE PLACING AN ORDER
● Our Summer Early Buy is an Online Sale. Place your order through our online store or contact us.
● Payment is due up front for all Summer Early Buy orders. All major credit cards and personal checks are accepted.
● All orders placed during our Summer Early Buy receive Free Storage all season. (limited storage space still available)
● Delivery Season begins in July 2019 and ends in February 2020.
● If you require one delivery for the season, pay your delivery fee while placing your Spring Sale order. You will receive Free Storage.
● If you require multiple deliveries, choose Free Storage as your shipping option. We will bill you later for each delivery.
● April – August Please contact us to schedule a time to pick up your order. We do not have regular open shop hours during this time.
● For our scheduling purposes, please indicate pick up or delivery and your preferred month in the Comment Box at checkout.
● To access your order history, log in to your existing account. To create a new customer account, click ‘Register‘ during the checkout process.
● Our Summer delivery trucks are limited. Please indicate your preferred month of delivery in the Comment Box at checkout.
● All products are on hand and available for pickup with the exception of the Barefoot Envi Blocks. We have plenty of product on order, and it is scheduled to arrive at the end of the month.
● Our phone hours during the Summer Early Buy are Monday – Friday 9:00 am – 3:00 pm.
● Take advantage of our Free Storage option. ALL orders placed during our Summer Early Buy receive Free Storage all season. (limited storage space still available)
● Peace of mind knowing your heating fuel is secure and available when you need it.
● Summer Early Buy orders receive priority delivery. Priority delivery means we do our best to accommodate your preferred delivery month. If we cannot fill a truck to your area in your preferred month, we will contact you. Please indicate your preferred delivery month in the Comment Box upon checkout. (Sept / Oct Delivery trucks are filling up fast)
● Avoid likely pellet fuel shortages next season.
STORE WITH US
● All orders placed during our Summer Early Buy receive Free Storage all season. (Limited storage space still available)
● Take advantage of the lowest fuel prices of the year and never pay ‘in season’ prices.
● Never worry about another pellet shortage.
● Rest easy knowing your fuel is secure until needed.
● Buy yourself some time to make room for your heating fuel.
● Perfect for those with limited space.
● No more buying ‘by the bag’ throughout the season due to limited storage space.
● All orders must be delivered by February 2020 or picked up by March 14th, 2020. All orders not picked up in full by March 14, 2020 will be forfeited.
CHOOSE YOUR MONTH
● Please indicate your preferred month of pick up or delivery in the Comment Box upon checkout. Also include any vacation dates that you are unavailable for delivery. This information is extremely important for our scheduling.
● April – August Please contact us to schedule a time to pick up your order.
● Our September & October delivery trucks fill up very fast, and consist mostly of customers who ordered during our Spring Sale and Summer Early Buy. If you wait until September / October to order your fuel, please expect a slight delay. We are not Amazon Prime. Please do not ask us to deliver your fuel the next day.
● Payment is due up front and in full for all Summer Early Buy orders.
● All major credit cards are accepted online during your checkout process.
● Personal checks are accepted. However, there will not be a personal check payment option for you to choose during your checkout process. You must contact us to place an order.
● Make check payments payable to Bucks Pellets and mail to PO Box 384 Silverdale, PA 18962; Checks must be received within 7 business days of your order date or your order will be cancelled. No exceptions.
● For 10 or more tons, contact us for bulk pricing.
● Due to high call volume, please leave a voicemail when you call. Do not call over and over without leaving a message.
● Please email us with any questions you have, we are happy to answer them.
● For our extended delivery customers: We’ll try our best to accommodate your preferred delivery month, but times may vary depending on the season, weather and the amount of orders we’ve received in your area. We can only guarantee delivery when we have enough orders to fill a truck to your area.
● To our NEW JERSEY delivery customers: We will continue to make deliveries to homes in Hunterdon County located South of Rt. 78.